Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of clickandpick.eu
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***h –
Thanks.
Ł***z –
Polecam
A***a –
Very good arrived early
Customer –
It’s magic well done
A***v –
Packed not for long transportation, miraculously delivered without damage.
Customer –
The month passed the goods and did not come
Y***r –
The screen itself is a little scratched, but not critical. it does not increase to the entire screen although I have a 6-inch screen. and so pleased.
M***n –
The product arrived broken
Y***l –
The product arrived fast and description like in the picture
F***r –
There was no packaging. While he was driving, he broke.
Customer –
Very good, I think it is better if iv weighed a little more
S***o –
The goods went 2 weeks, on the screen a crack
S***n –
The goods came quickly. Packing only Factory, goods damaged. I would like a refund.
L***a –
Price quality is consistent. It’s been a long time. Almost 2,5 months.
P***o –
It comes broken the powder box I’m very angry
F***a –
Sensational! Arrived very fast
D***v –
Packed is not reliable, but everything is intact, norms
S***a –
Huge. to you. Thank you.
M***s –
Very good product. Best stable screen that you in different positions can bend. Shell is of hard plastic which screen protected.
I***r –
Everything is fine. increases well. thanks to the store.
C***a –
Same as the description works very well many complain that it does not extend the 12 inches but the trick is in going far back and wide completely highly recommended
G***v –
The goods have not come
E***i –
Came very fast, great product!!!
G***i –
Perfetto
S***s –
It is a wonderful magnifier beyond my expectation. Thanks!
Y***y –
The goods came in two weeks, the box is whole, the screen is suitable for description, the purchase is satisfied.
N***v –
bueno
Customer –
Unfortunately the goods did not come, the store asked to wait yet in connection with the pandemic, but more than 3 months does not make sense, easier to go and buy in the store, arbitration helped to return money
R***A –
All perfect thank you! Unique Note negative is that the envelope with the items arrived open.
B***e –
Thanks, perfect.
M***O –
The quality is great, recommended.
K***e –
Beautiful but item was totally damaged when it arrived. Perhaps little bit more careful with the packaging.
F***z –
Very good value for money the image is clean and large
S***o –
Fast shipping reliable store bought delivery smoothly ..
S***r –
THANK YOU!
Customer –
Good product Fast shipping Good condition
A***e –
perfect
P***n –
The goods received very fast 5 +. but the packing is crumpled and on the screen is a crack. So in the end I’m not happy.
E***r –
Muy bien
Customer –
Friend packing bad have small crack
R***n –
Nice!!!!
V***a –
Very good product, just as described. Excellent store
V *** h –
Fits smartphones up to 6 inches, otherwise not the entire smart screen is visible
Customer –
I love looking great on the mobile screen. It came very fast. And prrfecto
R***j –
Packaged just like that. The rim is broken and the edges came off something like glued
Customer –
Good in quality price
I***i –
Ok cant wait the see how is working,thank you store.
C***a –
Good product
Customer –
Well, so-so, the two of you can watch as soon as possible
J***t –
Was Cracked
V***v –
Arrive very quickly..
Y***n –
Cool thing. Kids to play.
G***o –
good
V***y –
bien
J***u –
Very good product. I recommend this store
J***s –
All OK product arrived.
Customer –
Merci
C***n –
I am really happy with this purchase it corresponds exactly to the description made on the site
D***G –
Good. But in 5.5 inch mobile phone the picture depends very about the angle.
J***k –
In terms of sending, receiving, tracking, timing, everything is fine. But the lens itself … Wild distortion, colored halos around the edges – in general, a worthless thing, in my opinion. The seller is excellent, the product is ok.
J***k –
Good
A***n –
Increases the screen, but for iPhone 6 s large
J***i –
Nice
E***s –
The image of the phone does not fill the magnified screen as seen in the demonstration images, nor does it return the images as sharply. I was looking forward to the right.
S***r –
Fast Shipping
T***o –
Arrived safely
A***v –
Thank you seller satisfied with the product
Z***i –
Just ok..
H***a –
Very nice item but if pack properly
A***a –
You can only look in a straight line, not much increases, while losing clarity. It came quickly, the whole thing.
R***v –
thanks for fast delivery
F***s –
Unfortunately, the screen arrived cracked. Will not bother the seller because of the price. The seller also cannot prevent it from being roughly handled during transport.
I***u –
It doesn’t look like in the photo, image distortion quite
R***r –
Thank you, it’s all OK
Customer –
Especially useful for young people
G***y –
very accurate product. thanks store
A***a –
great
J***z –
Good product at a good price
H***a –
very fast delivery